Account Operations Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Account Operations Manager in the United States.

This role sits at the intersection of healthcare operations, customer success, and diagnostic implementation, supporting the adoption of advanced molecular testing solutions across diverse clinical environments. You will be responsible for ensuring seamless onboarding, workflow integration, and ongoing optimization of diagnostic services within healthcare institutions. The position requires strong clinical fluency and operational expertise to translate complex healthcare needs into scalable, efficient solutions. You will work closely with cross-functional teams including sales, medical, technical, and customer operations to deliver a consistent and high-quality customer experience. The environment is highly collaborative and mission-driven, focused on improving patient outcomes through precision medicine and innovative diagnostics. This is a customer-facing role where your work directly impacts adoption, usability, and the success of critical clinical tools.