Partner Experience Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Partner Experience Manager in United States.

This role is central to managing and strengthening long-term relationships with enterprise healthcare clients, ensuring they achieve meaningful success throughout their entire journey. You will act as the primary owner of client experience from implementation through renewal and expansion, serving as a trusted advisor across clinical, operational, and administrative stakeholders. The position combines relationship management, project coordination, and performance optimization in a fast-scaling, high-impact environment. You will be responsible for identifying opportunities to improve engagement, resolving challenges early, and ensuring seamless program execution. Acting as the voice of the client internally, you will help shape product and service improvements. This is a highly autonomous role where strong communication, ownership, and strategic thinking are essential to driving retention and growth.