Job description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an IT Customer Service Representative in India.
This role sits at the intersection of technical support and service operations, ensuring the stability and performance of critical IT production environments. You will contribute to maintaining Microsoft Windows desktop systems, supporting incident resolution, and enabling smooth business continuity across operations. The position involves close collaboration with technical teams to restore services quickly and effectively during outages. You will play a key role in safeguarding system availability while adhering to defined service level agreements. The environment is fast-paced, problem-solving oriented, and focused on continuous learning and improvement. This opportunity is ideal for someone who enjoys technical troubleshooting and supporting enterprise-scale IT systems.
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