Director, ETS Operations

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, ETS Operations in United States.

This leadership role sits at the center of global eDiscovery processing operations, overseeing high-volume, technology-driven workflows that power end-to-end legal data services. The position is responsible for ensuring operational excellence, scalability, and innovation across distributed service delivery teams in a fast-paced, client-critical environment. You will lead the evolution of processing capabilities using advanced platforms and tools while driving consistency, quality, and efficiency at scale. Acting as both a strategic operator and hands-on leader, you will guide teams through transformation, system modernization, and increasing complexity. This role requires strong cross-functional collaboration across technical, client-facing, and innovation teams to ensure seamless service delivery. It is ideal for a leader who thrives in operational ownership, continuous improvement, and high-impact problem solving.