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Payjoy·Panama City

Business Analyst

·Posted Jul 7, 2026

Job description

About PayJoy
 
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
 
This role

Responsibilities

  • Analyze sales performance data to present data-driven reports and recommendations that guide the decision-making and actions of the sales team, using graphics, visualizations, and other effective means to communicate findings clearly and concisely.
  • Conduct in-depth market research and competitive analysis to identify trends, opportunities, and threats.
  • Filter and analyze data in a consistent and scalable way, working with a large volume of data to build a solid foundation for decision making with calculated risks - while actively challenging the data and managing decisions despite incomplete or imperfect information.
  • Collect information to find improvement opportunities, including monitoring the impact of training.
  • Make recommendations on how to improve results based on data analysis and a deep understanding of how our product and processes work.
  • Measure the performance of internal sales areas (KPI's, KBI's, KKI's and KSI's).
  • Take into account marketing campaign performance—including traffic, leads, CAC, and engagement—to generate actionable insights, drive their cross-departmental implementation, and monitor the execution and ROI of recommended strategies.
  • Analyze the effectiveness of sales enablement programs, sales promotions and incentives.
  • Manage multiple requests and prioritize report generation.
  • Evaluate new operational and commercial initiatives, translating complex data into actionable insights that guide business decisions.
  • Qualifications

  • Associate's degree in Industrial Engineering, Business Administration, Finance, or Data analytics.
  • 2+ years in Data analysis for Sales or Marketing areas. Finance and Startup experience is a plus.
  • High capacity for organization, communication, and relationships
  • Analytical thinking and Problem-solving skills to analyze data, identify inefficiencies, and propose data-driven solutions for improvement, and to work with large and complex datasets.
  • Ability to adapt quickly to changes in the work environment and priorities; and to adapt to learn new processes, concepts, and skills.
  • Intermediate knowledge of SQL, Data visualization software (Power BI, Looker, Tableau) excel and google sheets skills.
  • Benefits

  • 100% Company-funded Health and Dental Insurance for employees and immediate family members
  • Life insurance
  • Vacations 30 days
  • Phone finance, Headphone, home office equipment and wellness perks.
  • $2,000 USD annual Co-working Travel perk
  • $2,000 USD annual Professional Development perk
  • Catered lunches
  • One profile. Every role.

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