Senior Manager, Workforce Planning – Coverage Review Operations & Payer Solutions

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Manager, Workforce Planning – Coverage Review Operations & Payer Solutions in United States.

This role is responsible for leading enterprise-wide workforce planning strategies across large, complex operations that support healthcare coverage review and payer services. You will transform demand signals into actionable staffing and capacity plans that ensure service level performance, cost efficiency, and operational excellence. The position requires strong analytical leadership to balance forecasting accuracy, staffing optimization, and evolving business needs in a highly regulated environment. You will collaborate across operations, finance, analytics, technology, and external partners to align workforce strategies with organizational goals. In addition, you will lead and develop workforce planning teams while driving continuous improvement in tools, models, and planning processes. This is a highly strategic role where your insights directly shape operational performance and customer experience at scale.