Senior Director, Customer Success

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Director, Customer Success in United States.

This senior leadership role sits at the core of enterprise growth, shaping how strategic distribution partners experience and scale marketplace solutions. You will lead a high-performing Customer Success organization focused on ensuring partners maximize engagement, adoption, and long-term value from digital ecosystem products. Operating at the intersection of partnerships, product strategy, and marketing, you will directly influence audience expansion and revenue growth. The role requires a leader who can translate complex data and partner needs into actionable strategies that strengthen performance outcomes. You will act as a key connector across internal teams and external stakeholders, ensuring alignment on execution and value delivery. This is a highly strategic yet hands-on leadership position, ideal for someone who thrives in fast-paced, data-driven, partnership-centric environments.