Team Lead, Member and Provider Services

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Team Lead, Member and Provider Services in United States.

This leadership role is responsible for guiding a high-performing operations team that supports members and providers through complex healthcare service workflows. The position combines people management, operational oversight, and performance optimization in a fast-paced, data-driven environment. It plays a key role in ensuring service quality, efficiency, and customer satisfaction across daily operations. The leader is expected to translate business goals into clear execution plans while maintaining strong alignment with organizational values and mission. This role also requires close monitoring of KPIs, proactive problem-solving, and continuous process improvement. It is ideal for someone who thrives in a structured yet evolving operational setting and enjoys developing teams while improving systems at scale.