Broker Support Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Broker Support Manager in Canada.

This role is a key leadership position within a broker support operations environment, responsible for ensuring smooth back-office processes, strong communication flow, and high-quality service delivery to agents and internal stakeholders. You will lead and coach a support team handling critical administrative and operational workflows, including onboarding, account management, compensation structures, and compliance-related processes. The position requires close collaboration across departments to ensure a seamless agent experience and operational efficiency. You will also play a central role in monitoring performance, improving systems, and strengthening team capabilities. This is an opportunity to combine people leadership with operational ownership in a fast-paced, service-driven organization. The role is ideal for someone who thrives in structured environments where accuracy, communication, and accountability are essential.