Shape the Future with Dun & Bradstreet
At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.
The Inside Sales function is responsible for selling the Company’s products and services to new and/or existing clients and developing or expanding accounts remotely via telephone or other electronic means. Primary responsibility is to maintain and grow the revenue stream through renewal management, cross-sell and up-sell of new opportunities.
Essential Key Responsibilities
Complete the required number of outbound calls on a daily basis to qualify prospects and schedule appointments for your dedicated Sales Reps to close.
Collaborate with sales partners to identify accounts and prospects that have a propensity to buy, then act on this information using the resources at hand.
Hunt new prospective accounts and contacts to qualify a lead through the earliest stages of the sales cycle process.
Ask questions to uncover a customer’s need, authority, urgency, and ability to purchase and position D&B’s value against those needs.
Actively manage time with an emphasis on daily prospecting, activities, and learning & development.
Additional duties as assigned
Education and Experience
- Years of Relevant Experience: 2 to 4 years
- Associate's Degree: Preferred
- Bachelor's Degree: Preferred
Essential Skills and/or Certifications
- Minimum of two (2) years of sales/sales support/client service/account management experience
- Strong communication skills who can utilize their relationship skills to partner closely with customers and co-workers alike
- Strong knowledge of current Dun & Bradstreet solutions
- Creative and innovative thinker who can look outside of the box to demonstrate continued value from the relationship and maintain customer loyalty
- Strong execution skills, can get work done efficiently and effectively without direct supervision
- Ability to adapt and manage multiple projects and work under tight timelines
- Proven track record of successful performance in a busy work environment
- Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
- Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs
Key Stakeholders
- External Clients, Sales Operations, Collections, Accounts Receivable, Finance, Technology, Quality Assurance
Physical Requirements
Employees must be able to perform the essential functions of this position satisfactorily.
If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
Ability to sit, speak and operate telephone and/or computer for long periods of time
Ability to handle pressure, stressful conditions, and conflict resolution
Ability to work day, evening and/or weekend hours as needed
Regular attendance in the office
