Senior Claims Advocate

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Claims Advocate in the United States.

This role sits at the heart of the claims experience, where analytical rigor meets customer empathy. You will manage complex liability claims for small business policyholders, guiding cases from investigation through resolution with precision and care. Working across General Liability, Bodily Injury, Property Damage, and Professional Liability claims, you will assess coverage, liability, and damages while ensuring fair and timely outcomes. The position requires strong investigative instincts, clear communication, and the ability to navigate emotionally sensitive situations with professionalism. You will collaborate with internal teams and external stakeholders, including attorneys and third parties, to ensure accurate claim handling and compliance across jurisdictions. This is a high-impact role where your decisions directly influence customer trust, financial outcomes, and overall claims quality.