Customer Service Representative PFS

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Service Representative PFS in the United States.

This role focuses on supporting patients with billing inquiries and financial counseling within a healthcare revenue cycle environment. You will be responsible for helping patients understand their account balances, resolving billing issues, and guiding them through payment arrangements or financial assistance options. The position requires strong communication skills and a service-oriented mindset, as you will serve as a key point of contact for sensitive financial discussions. You will also contribute to maintaining accurate account records and supporting collection processes in compliance with healthcare and regulatory standards. This is a fast-paced, patient-facing role that demands empathy, accuracy, and attention to detail. It is ideal for someone who thrives in structured environments where customer care and financial resolution intersect.