Senior Project Manager, Service Delivery

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Project Manager, Service Delivery in the United States.

This role is centered on leading complex, client-facing initiatives within the benefits administration space, ensuring seamless service delivery and outstanding client outcomes. You will operate at the intersection of project management, client success, and cross-functional coordination, driving execution across onboarding, annual enrollment, and ongoing service improvements. The position requires a strong ability to manage competing priorities in a fast-paced, remote-first environment while maintaining a high standard of operational excellence. You will collaborate closely with service delivery, product, technology, and operations teams to ensure alignment and timely execution. With a strong focus on client experience, you will identify risks early, solve problems proactively, and help elevate delivery consistency across engagements. This is a high-impact role where your work directly influences client satisfaction, retention, and long-term partnership success.