Business Analytics Directo

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Business Analytics Director in United States.

This is a highly strategic leadership role at the intersection of analytics, operations, and enterprise decision-making, focused on driving data-informed transformation across customer experience and contact center functions. The role partners closely with senior executives to shape multi-year strategy, influence technology investments, and solve complex, high-priority business challenges. You will lead a high-performing analytics team responsible for generating insights, building business cases, and enabling better operational and product decisions at scale. Operating in a highly visible environment, you will act as a trusted advisor to leadership, translating complex data into clear, actionable strategies. The role requires both strong analytical depth and executive presence, with the ability to influence decisions in ambiguous, fast-moving contexts. This is a unique opportunity to shape enterprise strategy while building a best-in-class analytics organization.