Global Technical Support Informatics Applications Engineer

this position is posted by Jobgether on behalf of a partner company. We are currently looking for a Global Technical Support Informatics Applications Engineer in the United States.

This role sits at the intersection of laboratory informatics, technical support, and advanced systems troubleshooting within a highly specialized life sciences environment. It focuses on providing expert-level remote and on-site support for complex middleware, laboratory information systems, and connected diagnostic platforms used in critical healthcare and research workflows. The position plays a key role in ensuring system reliability, fast issue resolution, and seamless integration across laboratory environments. Acting as a technical escalation point, it supports field engineers and customers in resolving advanced infrastructure, networking, and application challenges. The environment is collaborative and globally connected, requiring strong coordination with engineering, support, and customer-facing teams. This is a high-impact role where your expertise directly contributes to the efficiency and accuracy of laboratory operations that support patient care and scientific discovery.