Senior Renewal Operations Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Renewal Operations Manager in United States.

This role is focused on building the operational backbone for a high-volume, down-market renewal motion within a fast-paced SaaS environment. You will be responsible for designing scalable processes, defining data structures, and establishing reporting frameworks that enable leadership to gain clear, forward-looking visibility into renewal performance. The position plays a critical role in transforming raw renewal data into actionable insights that support forecasting, retention strategies, and revenue predictability. You will collaborate closely with RevOps, Customer Operations, IT, and Sales teams to ensure systems and workflows are optimized for efficiency and automation. A strong emphasis is placed on building structured renewal operations where little formal process exists today. This is a high-impact, builder-style role suited for someone who thrives in ambiguity and enjoys creating scalable operational foundations.