About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide.
welocalize.com
Job Description Summary
This role involves managing translation and copy-editing tasks, ensuring high-quality linguistic deliverables for assigned projects or accounts. Responsibilities include coordinating with freelancers and agencies, maintaining language resources, resolving terminology queries, and collaborating with clients and internal teams to enhance workflow efficiency. Job Reference: #LI-JC1
The following is a non-exhaustive list of responsibilities and areas of ownership for this role:
- Performing copy-edit tasks on assigned projects or accounts
- Performing on-demand translation tasks
- Performing lead support on assigned projects or accounts
- Managing and maintaining the language materials (including glossaries, Style Guides, work instruction) up to the quality standards and up to date as required by the account or project
- Managing project-related queries
- Ensuring good interaction among team members and resolving questions on terminology and language matters
- Testing and qualifying new freelancers and vendors as required
- Developing and training of internal linguists and external partners according to the accounts’ and Welocalize’s needs
- Interacting with clients on linguistic matters as required
- Participating in the development of new and improved working processes
- Meet or exceed the KPIs in terms of productivity, on time delivery, quality
- Achieving the goals set by the team manager
REQUIREMENTS
Education Level
-
- University degree in Translation/Applied Languages/Linguistic Studies or equivalent combination of education and experience (University degree in other fields plus 2 years of full time experience in translation; OR 5 years of full time professional experience in translating)
Experience
-
- Native level fluency in Thai language
- Fluency in English, both written and spoken, in a variety of registers
- 4+ years of experience in translation/localization/editing or content writing
- 2+ years of review experience
- Thorough understanding of the localization process
- Good user experience of standard software, such as Windows and Office applications
- Good user experience of standard CAT tools, e.g. XTM, SDL Studio and issue tracking and query management tools, e.g. JIRA
- Ability to learn new localization tools and applications quickly
- Excellent interpersonal, written and verbal communication skills
- Excellent knowledge of terminology used in two or more subject matters
- Ability to work with tight deadlines
- Ability to give clear, concise and constructive feedback
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, linguists
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability and willingness to train/teach others and pass on knowledge
- Ability, willingness and experience in communicating positively with customers at various levels
- Ability to work within a virtual team
