QA Business Analyst

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a QA Business Analyst in Brazil.

In this role, you will act as a key bridge between business needs and technical delivery, ensuring that functional requirements are clearly understood, well-documented, and effectively translated into high-quality solutions. You will work closely with business stakeholders, technology teams, and customer support areas to analyze requirements and validate end-to-end workflows, including human and automated service journeys. The position plays a critical role in shaping customer experience, especially within conversational and chatbot-driven environments. You will also contribute directly to quality assurance activities, helping define test strategies and ensuring delivery consistency. This is a highly collaborative role that combines business analysis and QA practices in an agile, fast-paced environment. It is ideal for someone who enjoys working across disciplines and improving digital customer journeys.