Principal Technical Account Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Technical Account Manager in the United States.

This is a senior, client-facing technical leadership role supporting enterprise financial institutions as they modernize their digital banking capabilities. You will act as the primary technical advisor for a portfolio of strategic clients, ensuring platform adoption, system health, integration success, and long-term value realization. The role sits at the intersection of engineering, product, and client success, requiring strong technical depth and executive communication skills. You will lead complex escalations, guide integration strategies, and translate technical insights into clear business outcomes. A key aspect of the position is shaping an AI-first client success model, leveraging modern AI tools to improve operational efficiency and technical intelligence. This is a high-impact role where your work directly influences client outcomes and product evolution in a fast-paced fintech environment.