Job description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Manager, Tenant Success in Australia.
This role sits at the intersection of product expertise, client engagement, and platform enablement within a fast-growing payments technology environment. You will act as the primary product liaison for key banking and acquiring tenants, ensuring they fully understand, adopt, and maximize the value of the platform. The position requires a strong mix of technical product knowledge and customer-facing leadership, as you translate complex tenant needs into structured product requirements and actionable insights. You will play a critical role in maintaining strong tenant relationships while also influencing internal product direction through real-world feedback. Acting as a trusted advisor, you will help tenants navigate onboarding, releases, and ongoing platform usage with confidence. This is a hands-on, relationship-driven product role focused on stability, clarity, and continuous value realization.
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