Manager, Observability Architects

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Observability Architects in the United States.

This role is a unique opportunity to build and lead a high-impact technical customer success function at the forefront of observability. You will shape a newly formed team of expert architects responsible for guiding enterprise customers through onboarding, adoption, and expansion of advanced observability solutions. Acting as both a strategic leader and hands-on contributor, you will help define how customers extract maximum value from a powerful open-source-based platform ecosystem. The role blends leadership, technical depth, and customer-facing strategy in a fast-scaling, remote-first environment. You will work closely with sales, engineering, and product teams to influence adoption strategies, resolve complex technical challenges, and shape future product direction. This is a high-visibility position where your leadership will directly impact customer success and global platform growth.