Practice Support Specialist

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Practice Support Specialist in United States.

This role sits within a dynamic commercial banking support environment, where you will serve as a key escalation and resolution expert for complex client servicing needs across treasury management and commercial banking products. You will act as a trusted subject matter expert, supporting both internal teams and external clients by troubleshooting technical and service-related issues tied to platforms such as ACH, wire transfers, lockbox, and digital banking tools. The position requires strong ownership of end-to-end issue resolution, ensuring clients receive timely updates and effective solutions. Operating in a fast-paced, client-focused setting, you will collaborate closely with banking specialists, operations teams, and treasury professionals. This is a highly detail-oriented role where precision, communication, and problem-solving directly shape the client experience. You will also contribute to continuous improvement by identifying recurring issues and supporting process enhancements.