Customer Education Consultant

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Education Consultant in United States.

This role sits at the intersection of customer success, instructional design, and product expertise, focused on helping enterprise customers unlock the full value of a complex SaaS platform. You will design and deliver tailored learning experiences that accelerate adoption, improve product understanding, and drive measurable business outcomes. Acting as a trusted advisor, you will partner closely with customers to build structured training journeys aligned to their goals and operational realities. The environment is highly collaborative, involving cross-functional work with product, enablement, and subject matter experts to ensure training content remains relevant and impactful. You will also play a key role in refining learning programs through feedback, data, and continuous iteration. This position combines strategic planning with hands-on delivery, including virtual sessions, onsite workshops, and train-the-trainer programs. It is ideal for someone passionate about enabling customer success through education and scalable learning experiences.