Dealer Success Representative

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Dealer Success Representative in the United States.

This role sits at the center of customer success and dealer relationship management within a fast-paced fintech environment serving automotive partners. You will act as a primary point of contact for a portfolio of dealers, ensuring they receive responsive, high-quality support and an excellent end-to-end experience. The position requires strong communication skills, problem-solving ability, and a proactive mindset to manage escalations and maintain long-term relationships. You will collaborate closely with internal teams to resolve service issues and ensure smooth operational workflows across multiple business functions. Success in this role means balancing efficiency, accuracy, and customer satisfaction while working in a high-volume, performance-driven environment. This is an opportunity to directly impact partner growth, retention, and overall service quality.