Senior Salesforce & Fullstack Engineer (Cloud Communications)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Salesforce & Fullstack Engineer (Cloud Communications) in Brazil.

This is a highly specialized engineering role focused on building next-generation, AI-powered customer communication platforms that unify CRM, telephony, and cloud services. You will work at the intersection of Salesforce Service Cloud, AWS Connect, and modern fullstack development to deliver seamless omnichannel customer experiences. The role combines deep technical ownership with solution design, requiring you to bridge frontend, backend, CRM, and cloud infrastructure layers. You will contribute to building real-time, intelligent contact center systems powered by AI, automation, and event-driven architectures. Working closely with international stakeholders, you will help define customer journey strategies and translate them into scalable technical solutions. This is a high-impact position where engineering excellence directly shapes how global customers interact with support systems.