Position Overview
We are currently seeking a professional and detail-oriented Cruise & Resort Reservation Specialist to assist with coordinating vacation bookings and client travel arrangements in a remote environment.
This role focuses on helping clients secure cruise vacations, all-inclusive resorts, accommodations, and related travel experiences while providing excellent customer support throughout the booking process.
This opportunity is ideal for individuals who enjoy organization, communication, and helping clients plan memorable vacations.
Key Responsibilities
Assist clients with cruise, resort, and vacation reservations
Research travel options, pricing, promotions, and availability
Coordinate booking details and ensure accuracy of travel arrangements
Communicate confirmations, updates, and travel information to clients
Maintain organized records of bookings and client interactions
Provide professional support throughout the reservation process
Stay informed on supplier promotions, destination information, and travel updates
Requirements
Must be 18+ and based in the United States
Strong communication and customer service skills
Detail-oriented with excellent organizational abilities
Comfortable working independently in a remote environment
Basic computer and online scheduling system knowledge
Reliable internet connection and professional communication skills
Preferred (Not Required)
Experience in customer service, hospitality, sales, or administrative support
Interest in cruises, resorts, or the travel industry
Familiarity with online booking platforms and reservation systems
What We Offer
Flexible remote work environment
Structured onboarding and ongoing support
Access to booking tools and travel industry resources
Professional development and training opportunities
Supportive and collaborative team environment
Opportunities for growth based on performance
