Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
Why This Role Is Important to Arcadia
This role provides day-to-day operational support for a physical office location, ensuring a welcoming, well-stocked, and efficiently run workplace. Serves as the first point of contact for visitors and candidates and manages core office systems including supplies, food, meeting rooms and shared equipment.
What You'll Be Doing
Front Desk & Visitor Experience
Greet customers, guests, and candidates at the front desk; provide a professional and welcoming first impression
Register day badges for guests and manage visitor check-in processes via the office portal
Notify internal employees upon guest arrival
Conference Room & Scheduling Administration
Serve as portal administrator for office scheduling systems
Book and manage conference room reservations; resolve scheduling conflicts
Pick-up mail and process packages
Facilities & Kitchen Upkeep
Restock office supplies and kitchen food/beverage items on a routine schedule
Refresh kitchen throughout the day; run and empty the dishwasher
Maintain the coffee machine; troubleshoot basic issues and initiate vendor service calls when needed
Catering & Vendor Coordination
Coordinate lunch orders from the on-site vendor as needed, including collecting preferences and communicating headcounts
Serve as point of contact for food and facilities vendors for routine issues
Assist with refreshing desk equipment (monitors, keyboards, peripherals) for new hires or workspace changes
Flag equipment issues to IT or the appropriate internal team
Physical presence required during scheduled hours
Involves standing, light lifting (supply restocking), and movement throughout the office
Regular interaction with employees, visitors, and external vendors
What You'll Bring
Strong interpersonal skills; comfortable in a customer-facing role
High attention to detail and ability to manage multiple recurring tasks
Dependable, proactive, and comfortable working independently
Basic proficiency with scheduling or portal systems (e.g., Google Calendar, Microsoft Outlook, Tactic, Cove Building Portal)
Prior experience in office coordination, facilities support, or reception
Experience with vendor communication or ordering processes
What You'll Get
Be a part of a mission-driven company that is transforming the healthcare industry by changing the way patients receive care
Employee-driven programs and initiatives for personal and professional development
Become a member of the talented, energized, diverse, and purpose-driven Arcadian Community
