Senior AEM Business Analyst

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are proud of:

• The work we do and the innovation we drive
• Our values of share, care and dare
• A workplace culture that fosters creativity, diversity and autonomy
• Our borderless, global framework, which enables seamless collaboration

The role

Please note, we are only accepting applicants from the provinces of Ontario and Québec for this role. For Québec-based candidates, fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe.

As a Senior AEM Business Analyst, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 4-6 years of experience, a growth mindset and a drive to make a lasting impact. The Senior Business Analyst serves as a liaison between the business, product owners & technical team to enable business capabilities through technical solutions. This person works closely with the Product Owner and Technical Leads to help them understand and articulate their goals, objectives, and solutions. The BA is responsible for verifying technical requirements are accurate and following the DoR before sending it to the team for development. The BA understands system implications and dependencies are understood.

Supports product owners by helping them analyze the business domain, and by grooming/prioritizing the work backlog based on business value.

You will thrive in this role if you are:

• A curious problem solver who challenges the status quo
• A collaborator who values teamwork and knowledge-sharing
• Excited by the intersection of technology, creativity and data
• Experienced in Agile methodologies and consulting (a plus)

Role responsibilities

• Identifies, defines & analyzes technical (and potential functional) requirements
• Must be able to articulate requirements from both the technical & business user perspectives
• Effectively communicates with the development team, and product owners/manager to analyze the needs of technical requirements
• Analyzes and assesses requirements to identify upstream and downstream systems and process impacts to proactively communicate impacts, risks, and solutions to all cross-functional teams
• Manages requirements traceability and tracks requirements status throughout the project/sprints
• Develops user manuals associated with the applications and conduct user training as needed
• Partners with the solutions (technical team) to understand the feasibility of requirements & how they would function
• Proposes best practice–based solution approaches for business requirements, rooted in the capabilities of Adobe Experience Manager
• Analyzes integrated end-user functionality into requirements for content management and external data providers
• Supports backlog prioritization by understanding dependencies across requirements and epics
• Suggests areas for improvement in internal processes and provides possible solutions
• Contributes to the development of test scenarios/test cases and testing activities necessary to achieve quality and complete system implementations.
• Ensures a smooth transition from Project to Support with necessary documentation.
• Constant communication between the client, project manager, and tech team
• Documentation – This person will be responsible for documenting, and ensuring that all project-related information is accessible and up-to-date for all stakeholders.
• Gather and Analyze Requirements: Requirement gathering and issue tracking, ensuring that every client's voice is heard and documented effectively.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications:

• 4-6 years of experience working with technical teams and solving requirements
• Confident approach to business and technical requirement gathering including workshops
• Must be able to lead & guide user flows & share with teams
• Must have worked on large-scale implementations on Adobe Experience Manager, including Enterprise DAM projects on AEM Assets
• Must be familiar with usage of an AEM Assets Enterprise DAM through integrations for asset distribution and intake
• Must have experience with metadata and taxonomy management including content migration for digital assets in AEM
• Must have worked with Adobe Dynamic Media and its advanced features like Smart Crop
• Must be proficient in content operation processes, including governance, migration, and permission models
• Hands-on experience in work management and business processes with Adobe Workfront is a plus
• Familiarity with modern authoring approaches in AEM including Universal Editor for Edge Delivery Services is a plus
• Experience with solutions of the broader Adobe Experience Cloud is a plus
• Adobe Certified AEM Assets Digital Librarian Professional certification is a plus
• Adobe Certified AEM Business Practitioner Expert certification is a plus

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.

Commitment to reaching all kinds of people

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.

The benefits

This is a full-time position based in Montreal and Toronto. The offered salary range is $110,000 to $130,000 annually, depending on experience and location.

Valtech offers a comprehensive benefits package effective after three months of continuous service:

• A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage.
• Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program.
• A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech.
• A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service.
• Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year.
• Personal Technology Reimbursement – $30/month for every employee-offered on day 1.
• We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us.