Bilingual Strategic Cuisines Account Executive (Mandarin) - Los Angeles East

This is a Bilingual Mandarin field sales opportunity based out of a personal home office. You must live local to your territory in Los Angeles, CA or be willing to relocate to the area.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within Mandarin cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high-quality, language-inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end-to-end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language.

A day in the life (Responsibilities)

• Following up on marketing qualified leads in the market you support
• Conducting discovery calls & product demonstrations in your customer’s preferred language
• Creating and reviewing quotes and contracts in your customer’s preferred language
• Ensure our onboarding team and customer are set up for success post sale
• Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast.
• Your Mandarin skills will be used on the job to communicate with Mandarin-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast.
• As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English.
• Toast will not sponsor applicants for work visas for this role

What you'll need to thrive (Requirements)

Fluency in both oral and written English and Mandarin is required for this role

• 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry
• Since this is a field position, you must have reliable transportation (will reimburse for mileage)
• Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels
• Proven track record of success in meeting and exceeding goals
• Ability to work in a fast-paced, entrepreneurial and team environment
• Self-motivated, creative, and flexible
• General technical proficiency with software

What will help you stand out (Nice to Haves/Nonessential Skills)

• Experience using Salesforce to keep track of Sales activities
• Sandler Sales Training

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.