Senior Account Manager

Position Summary

Kaseya is looking for a driven, quota-carrying Account Manager to focus on expanding existing accounts and owning revenue growth within a defined portfolio. In this role, you’ll be responsible for identifying new opportunities, strengthening client relationships, and consistently delivering against (and exceeding) sales targets through strategic account management.

Key Responsibilities

• Quota Ownership: Take full ownership of a revenue target, consistently meeting and exceeding quota through upsell, cross-sell, and expansion within your customer base.
• Account Expansion: Proactively engage with existing customers to uncover growth opportunities, leveraging Kaseya’s full suite of products to maximise account value.
• Customer Relationship Management: Build and maintain strong relationships with key decision-makers, positioning yourself as a trusted advisor while aligning their needs to Kaseya’s solutions.
• Strategic Sales Execution: Develop and execute tailored account plans, including regular check-ins and business reviews, to drive pipeline, identify risks, and unlock new revenue opportunities.
• Adoption & Growth: Monitor product usage and adoption metrics, proactively addressing gaps and using insights to drive expansion strategies and increase customer lifetime value.
• Revenue Performance: Maintain a strong pipeline, accurately forecast revenue, and consistently deliver against monthly, quarterly, and annual sales targets.
• Collaboration: Partner closely with Customer Success, Sales, and other internal teams to ensure seamless delivery, maximise retention, and support ongoing account growth.
• CRM Management: Leverage Salesforce to manage pipeline, track account activity, and maintain accurate forecasting and reporting.

Required Qualifications

• Proven experience in a quota-carrying sales role (Account Management, Account Executive, or similar), ideally within a technology or SaaS environment
• Demonstrated track record of consistently meeting or exceeding sales targets
• Strong commercial mindset with a focus on revenue growth and account expansion
• Ability to thrive in a fast-paced, performance-driven environment
• Highly motivated, competitive, and resilient with a strong drive to succeed
• Excellent communication, negotiation, and stakeholder management skills
• Proficiency in CRM tools (Salesforce) for pipeline management and forecasting
• Strong analytical skills with the ability to interpret data and drive strategic decisions