Enterprise Solutions Advisor - VA

InterSystems Corporation, a leading developer of data platform and interoperability technologies, is seeking candidates for its U.S. Department of Veterans Affairs (VA) Account Team. The “Enterprise Solutions Advisor - VA” role is client-facing, fast-paced, wide-ranging and challenging. It requires a mixture of application development and deployment skills, hands-on coding and problem-solving, presentation skills, sales awareness, implementation and project management awareness, and clinical and business acumen. Occasional regional travel is a requirement for the role. This role is critical to InterSystems’ success within the U.S. Department of Veterans Affairs, serving as a trusted technical advisor and strategic partner to ensure successful adoption and expansion of InterSystems technologies across the VA ecosystem.

Responsibilities:

• Coordinating with InterSystems' VA Account Representatives and all other departments within InterSystems to ensure a close, long-term, and responsive relationship with the VA.
• Serve as a trusted technical advisor to VA stakeholders and own technical relationships across the VA account.
• Accountable for successful technical adoption and expansion.
• Driving successful VA outcomes and long-term value with InterSystems technologies in use within the VA.
• Guide architectural and strategic technology decisions within the VA.
• Working closely with System Integrators and Project Managers within the VA, especially during the early stages of adoption and technically challenging projects, to ensure successful implementations.
• Recommending technical architectures, model design, development patterns, migration strategies, upgrade procedures, and operational best practices.
• Designing, building, and presenting Proofs of Concept (PoCs) for the VA and their partners.
• Delivering standard and customized on-site training in a classroom environment.
• Supporting the VA and their partners during beta test programs or pre-launch activities.
• Supporting marketing activities at trade shows, conferences, seminars etc.
• Keeping up-to-date with InterSystems products and contemporary IT industry developments (including competitive products) and undertaking any relevant self-development or training.
• Creating prototypes and coordinating with product management to enhance product offerings based on client desires/needs.
• Writing competitive proposals, solution overviews, sales collateral, etc.
• Reporting technical and non-technical issues related to the VA to the appropriate InterSystems departments, and overseeing resolution to those issues.

Success Criteria:

• Successful deployment and adoption of InterSystems solutions within VA programs
• Strong technical relationships with VA and system integrators
• Expansion of use cases and footprint within the account
• Positive VA feedback and reference-ability
• Influence on InterSystems product direction based on VA needs

Required Skills

Technical Expertise:

• 12+ years of experience in software engineering role(s), with 5+ years of experience as a Technical Account Manager and/or Solution Consultant, with preference for U.S. Government experience.
• Experience with government security standards (FedRAMP, FISMA, etc.) preferred.
• Awareness of data privacy, security, and compliance requirements in healthcare and public sector.
• Ability to handle technical questions and provide solutions.
• Proficiency in architecture design and technical documentation.
• Demonstrated experience with most/all of the following
  • Object-Oriented Programming and/or Enterprise Application Development, vibe coding, etc.
  • Relational or non-relational databases using SQL or NoSQL
  • Data Engineering skills using Python, GenAI, RAG, MCP, etc.
  • Modern Analytics architectures - Data Lakes /Data fabrics/Data mesh
  • Machine Learning and Generative AI use cases
  • HTML, JavaScript, Angular
  • XML, XSLT, JSON, SOAP, REST
  • Cloud hardware services, containers, kubernetes, etc.
  • Windows, Unix/Linux, MAC OS X
  • API Management
  • Healthcare Interoperability Standards and Protocols (FHIR, HL7v2, CCD/CCDA, X12, etc.).
  • Familiarity with the VistA Electronic Medical Record is a plus.
• Experience using AI-assisted tools (e.g. copilots, summarisation tools, or chatbots) with an ability to critically evaluate and verify AI-generated outputs
• Demonstrated ability to learn, evaluate, adapt to, propose and implement AI-augmented workflows in order to continually enhance your own, and the team’s productivity

Communication Skills:

• Excellent verbal and written communication skills to interact with a wide range of stakeholders, including clinicians, C-level executives, and software engineers.
• Ability to deliver compelling presentations and product demonstrations.

Problem-Solving Skills:

• Strong analytical skills to assess technical feasibility and recommend strategies.
• Ability to lead and manage Proof of Concept (POC), Prototype, and Paid Pilot projects.

Project Oversight:

• Experience in leading technical qualification calls and managing RFx processes.
• Ability to oversee System Integrator and implementation teams and ensure successful project delivery.

Customer Focus:

• Commitment to ensuring customer satisfaction and reference-ability.
• Ability to provide technical mentoring and transfer of knowledge to the VA and its partners.

Collaboration:

• Ability to work closely with Account Managers, Professional Services, Product Management, Support, and other internal teams.
• Experience in logging and communicating customer needs to Product Management and Development.

Educational Background

A degree in Computer Science, Engineering, or a related technical field.

Technical Certifications:

• Relevant technical certifications related to InterSystems products or similar technologies are advantageous.
• Technical certifications related to Healthcare Interoperability protocols are advantageous.

Industry Knowledge:

• Familiarity with the Public Sector, especially the VA, and its technical requirements.

These skills and qualifications will help ensure success in the Enterprise Solutions Advisor - VA role by enabling effective communication, technical problem-solving, and customer satisfaction.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.