Building a Brand Starts with a Story
FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.
Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.
Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
Learn more at www.firstagency.com
What You Would Get To Do
The Event Manager will consistently deliver exceptional service to our client through excellent operational and logistical facilities management. This position will be responsible for managing, supporting and/or executing the coordination of various events within the client’s meeting spaces. The role requires a strong operational understanding and practical experience in event logistics and venue management.
Along with other FIRST team members, the Event Manager will represent the FIRST Solutions brand on-site within a well-known tech company. In this role, you’ll work with internal teams to coordinate the logistical needs of the event space. This role will report directly into the Team Lead.
Your Contributions
- Provides consultative ‘one stop shop’ planning support for Event Hosts to ensure exemplary event experience
- Discovery of Event Host objectives and requirements for live and digital events.
- Review budget and offer suggestions to maximize ROI
- Collaborate with event hosts on budget, ensuring all recommendations made stay within agreed upon budget
- Organize logistics, decor, entertainment, catering and all other event needs
- Work with Production Coordinator to assist with securing client assets for AV, production and branding purposes
- Ability to recommend event enhancements to achieve desired event objectives
- Review of all meeting space to ensure proper space assignment
- Informs Space & Service Coordinator of space need changes and cancellations to digital and on site events
- Consistently monitor each event space as well as the setup information to ensure all event information is current and deadlines are being met
- Provide onsite support during the event execution, coordinating event support needs with the Event Service Specialist
- Serves as the main point of contact for the client during all planning phases
- Create, manage and distribute event details, project timeline and key deadlines to all stakeholders and service lines using approved internal templates
- Plan events from conception to budget reconciliation to ROI tracking, in accordance with the goals, objectives, target audience, and strategy put forth by the client
- Work closely with all departments to develop and be responsible for event requirements and deliverables, including but not limited to communications, calendars, registration needs, feedback surveys, and wrap up reporting
- Coordinate load in, set up and strike schedule with facilities so they are aware of the vendor on-site schedule for audio visual, decor, catering, security, entertainment, premiums/swag, and transportation
- Be motivated to always push the boundaries of creativity and innovation for events
- Manage multiple programs/events, across various industry verticals, with creativity, innovation, and strategy, delivering world class creative execution
What We Are Looking For
- Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First.
- 3– 5+ years’ event management and/or corporate meeting planning experience required
- Bachelor’s Degree preferred
- This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required
- Strong meeting coordination experience for meetings/conferences ranging between 50 – 300+ people
- Experience working cross-functionally with all levels of stakeholders in a fast-paced environment
- Ability to understand the meeting/event objective and mission, business, and audience in order to align with the overall vision and strategy of the needs of the Event Host and event
- Organizational and time management skills
- Ability to execute tasks independently and efficiently
- Creative problem solver, resourceful, team player
- Adaptability to situations and ever-changing demands
- Highly organized with the ability to handle multiple tasks to meet strict deadlines
- Excellent time management and multi-tasking skills
- Ambitious and proactive with a calm and flexible approach to handling pressure
- Experience working on large and complex databases
- Must be fluent in English
- Ability to work onsite
- This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required
At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth
- Personal Volunteer Day
- Wellness Stipend
- Complimentary access to Headspace, Rocket Lawyer & Maven
- Employee Assistance Program (EAP)
- Mobile Phone Allowance
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
LI-TS1 #LI-Onsite
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
