AI Strategy & Operations Senior Manager

THE POSITION
Our roster has an opening with your name on it

The Sr. Manager of AI Operations & Strategy will play a critical role in helping scale and operationalize AI across the enterprise. This role sits at the intersection of AI, product, engineering, operations, and business transformation.

This is a highly cross-functional leadership and execution role designed for a strategic operator with strong consulting, program leadership, and organizational management experience. We are looking for someone who excels at bringing structure to ambiguity, driving alignment across senior stakeholders, coordinating complex initiatives, and ensuring teams execute effectively against strategic priorities.

You do not need to be a hands-on AI engineer or researcher. Instead, success in this role comes from the ability to understand how AI initiatives create business value, translate strategic goals into executable programs, and help teams deliver outcomes at scale.

This role will exercise influence across AI Software Engineering, AI Product Management, and AI Platform Engineering while partnering closely with Security, Platform Engineering & Operations, Product Engineering, Data, Finance, and other business stakeholders.

This role is ideal for someone with experience in technology strategy, transformation, operations, consulting, PMO leadership, and/or enterprise program management who thrives in fast-moving environments and enjoys solving complex organizational challenges.

In addition to the responsibilities outlined below, employees may be required to perform other duties as assigned to support evolving business priorities.

THE GAME PLAN
Everyone on our team has a part to play

AI Operations & Strategic Execution

• Partner closely with the AI Engineering team to operationalize and execute strategic AI priorities across the organization.
• Help coordinate organizational priorities, operating rhythms, planning processes, and cross-functional execution.
• Drive alignment and coordination across partner organizations including other Corporate Technology teams (like Security, Platform Engineering & Operations, Product Engineering, Data, Infrastructure) as well as business stakeholders.
• Establish and manage scalable operational mechanisms for roadmap planning, prioritization, executive reporting, portfolio management, governance reviews, and delivery tracking.
• Help ensure AI initiatives remain aligned to business priorities, resource constraints, operational dependencies, and organizational goals.
• Coordinate complex, cross-functional AI programs spanning multiple teams, stakeholders, and delivery timelines.
• Prepare executive-level communications, updates, presentations, and operational reviews related to AI initiatives, investments, risks, and business impact.
• Identify organizational bottlenecks, execution gaps, and operational inefficiencies and help drive resolution plans across teams.

AI Product Strategy, Planning & Delivery

• Influence and help coordinate AI product roadmaps, prioritization processes, execution plans, measurement strategies, and operational rollout plans.
• Partner with AI Product Management and engineering leadership to ensure initiatives are clearly scoped, prioritized appropriately, and operationally executable.
• Support the development of business cases, prioritization frameworks, implementation plans, and success metrics for AI investments.
• Help define operational KPIs and measurement frameworks tied to adoption, productivity, delivery execution, customer impact, and business value realization.
• Coordinate post-launch operational processes including adoption tracking, enhancement planning, stakeholder communication, and ongoing delivery management.
• Help drive organizational consistency in how AI initiatives are planned, governed, communicated, and executed across the enterprise.
• Support leadership in balancing short-term execution priorities with longer-term strategic initiatives and transformation goals.

Innovation & Enterprise Transformation

• Help FanDuel identify, evaluate, and operationalize opportunities to leverage AI and emerging technologies across the business.
• Partner with leaders across marketing, operations, customer experience, product, engineering, responsible gaming, finance, and corporate functions to identify high-value opportunities for AI-enabled transformation.
• Coordinate pilots, proof-of-concepts, and experimentation initiatives to assess business impact, operational feasibility, organizational readiness, and scalability.
• Evaluate external vendors, strategic partners, and consulting opportunities that can accelerate innovation and delivery.
• Develop prioritization frameworks to identify the highest-value AI opportunities across customer, operational, and enterprise domains.
• Support change management, communication planning, organizational readiness, and adoption efforts for scaled AI initiatives.
• Partner with leadership to operationalize hackathons, innovation sprints, AI enablement programs, and culture-building initiatives that foster AI adoption across the company.

In six months, you’ll know you’re heading on the right path if you’ve built:

• A repeatable planning and prioritization process for AI initiatives, including intake, business case development, roadmap visibility, dependency management, resourcing tradeoffs, and executive review.
• A portfolio management framework that gives the AI Leadership Team a clear view of active initiatives, delivery status, risks, blockers, investment needs, adoption progress, and measurable business impact.
• A consistent approach for moving AI opportunities from idea to pilot to scaled delivery, with defined success metrics, adoption plans, stakeholder communication, and post-launch measurement.
• Cross-functional teams are executing more effectively because priorities are clearer, decisions are made faster, dependencies are surfaced earlier, and AI programs are managed through shared operating mechanisms rather than ad hoc coordination.
• The organization is better positioned to identify, evaluate, and scale high-value AI opportunities across customer experience, product, marketing, engineering, operations, support, and corporate functions.

THE STATS

What we're looking for in our next teammate

• We’re looking for someone who brings strong experience across most of these areas. We’ll evaluate each candidate holistically, so don’t count yourself out if you don’t check every box.

• 6+ years of experience across strategy, operations, consulting, transformation, program management, product operations, or technology leadership roles (though we weight the quality and scope of what you’ve done over the number of years on paper)
• Strong experience managing large-scale cross-functional programs in complex technology organizations. Strong organizational and project management skills with the ability to manage multiple complex workstreams simultaneously is a non-negotiable.
• Proven ability to drive alignment, execution, and accountability across diverse stakeholder groups and organizational boundaries.
• Experience supporting executive leadership teams through strategic planning, operational reviews, roadmap planning, and organizational transformation initiatives.
• Ability to influence without direct authority and build trusted relationships across technical and non-technical teams.
• Comfortable operating in fast-moving, highly ambiguous environments with evolving priorities.
• AI expertise is not a requirement, more of a nice-to-have—we’re looking for someone with genuine curiosity about AI, a desire to learn, and the ability to ramp quickly in a fast-moving space.
• Background in management consulting, technology strategy, PMO leadership, transformation offices, or high-growth technology environments strongly preferred.

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits , pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

The applicable salary range for this position is $171,000 - $224,700 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email [email protected].

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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