Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.
Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.
At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.
If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together.
POSITION SUMMARY
The Sterile Compounding Lead drives safe, compliant, and scalable execution of sterile compounding operations that directly protect patients, strengthen production reliability, and support Empower’s growth agenda. This role owns shift-level workflow, aseptic discipline, documentation accuracy, technician readiness, and real-time issue escalation across a highly regulated 503A/503B environment. By using AI-enabled tools to accelerate scheduling insight, detect process variation, strengthen decision-making, and improve quality at scale, the Lead converts operational complexity into disciplined performance. Success requires experienced talent capable of balancing strategic thinking, execution rigor, learning agility, and the ability to raise standards while developing others. The role partners across Pharmacy Operations, Quality, Training, and Production to deliver compliant CSP output, reduce risk, and build a high-accountability culture aligned with Empower’s hyper-growth operating model, while expanding capacity, consistency, readiness, resilience, throughput, and audit performance.
RESPONSIBILITIES
Sterile Operations
- Aseptic Execution: Lead sterile compounding activities with disciplined adherence to cGMP, SOPs, USP expectations, and aseptic technique. Use AI-enabled workflow signals to anticipate constraints, balance resources, and sustain compliant throughput while modeling precision, urgency, and right-first-time execution.
- Workflow Control: Coordinate shift priorities, room readiness, staffing, and production handoffs to ensure CSPs are prepared accurately and on schedule. Apply AI-supported dashboards to identify bottlenecks, reduce delays, and maintain quality-centered production flow.
- Resource Readiness: Verify that materials, equipment, documentation, and cleanroom conditions are prepared before compounding begins. Use AI-supported trend analysis to identify recurring readiness gaps, escalate constraints early, and strengthen predictable execution in Empower’s 503A/503B environment.
Quality And Compliance
- Quality Ownership: Reinforce frontline quality discipline through observation, coaching, and immediate correction of nonconforming behaviors. Use AI-enabled anomaly detection and documentation insights to identify weak signals, prevent errors, and protect patient safety.
- Compliance Rigor: Maintain inspection-ready execution by ensuring adherence to cGMP, USP, FDA, state board, and Empower standards. Use AI-supported compliance trends to prioritize interventions, strengthen accountability, and sustain regulatory confidence.
- Documentation Precision: Ensure compounding records, equipment logs, cleaning documentation, and production entries are accurate, timely, and traceable. Use AI-assisted review tools and error analytics to reduce rework, improve record integrity, and support release readiness.
Team Leadership
- Team Coaching: Train and mentor technicians on aseptic discipline, procedural accuracy, safety expectations, and documentation standards. Use AI-enabled competency data to personalize coaching, accelerate proficiency, and build a scalable, high-accountability team.
- Performance Accountability: Set clear expectations for shift execution, cleanroom conduct, documentation quality, and escalation discipline. Use AI-supported metrics to identify variation, address capability gaps, and reinforce consistent performance under production pressure. Responsible for delivery of the production schedule and acts as point of contact in the absence of the supervisor.
- Learning Agility: Stay current on sterile compounding practices, regulatory expectations, and Empower process changes. Use AI tools to synthesize updates, identify learning priorities, and translate new requirements into clear team behaviors.
Cross Functional Execution
- Crossfunctional Partnership: Partner with Quality, Training, Pharmacy Operations, Materials, and Production leaders to resolve constraints and align execution. Use AI-enabled data views to accelerate root-cause discussions and improve throughput, compliance, and service reliability.
- Issue Escalation: Identify safety, quality, staffing, equipment, material, and process risks early, escalating with facts and urgency. Use AI-supported alerts and trend indicators to improve situational awareness and protect business continuity.
- Continuous Improvement: Lead practical improvements that reduce defects, simplify work, and improve flow without creating compliance risk. Use AI to analyze delays, documentation errors, training gaps, and deviation themes that strengthen sterile compounding performance.
KNOWLEDGE AND SKILLS
- Strong working knowledge of sterile compounding operations, cGMP expectations, USP standards, aseptic technique, controlled environments, equipment use, and documentation requirements.
- Ability to use AI-enabled dashboards, workflow signals, trend analysis, and digital tools to improve scheduling, quality visibility, training focus, and operational decisions.
- Strong leadership, coaching, communication, and escalation skills with the ability to reinforce standards and sustain accountability under production pressure.
- Practical understanding of deviation prevention, audit readiness, batch documentation, basic pharmaceutical calculations, resource coordination, and continuous improvement in regulated environments.
EXPERIENCE AND QUALIFICATIONS
- High school diploma or equivalent required; bachelor’s degree in a scientific, healthcare, operations, or related discipline preferred.
- Minimum of 1 year of pharmaceutical compounding experience required, including sterile compounding, vial filling, aseptic technique, and controlled-environment production activities.
- Experience training, mentoring, or coordinating technicians in a regulated production, pharmacy, laboratory, healthcare, or manufacturing environment preferred.
- Experience with digital production systems, quality documentation platforms, workflow dashboards, AI-enabled tools, or data-driven performance management preferred.
- Registration with the Texas Board of Pharmacy as a Pharmacy Technician or Pharmacy Technician Trainee required.
- Sterile/IV certification accredited by the Accreditation Council for Pharmacy Education required.
Key Competencies:
- Customer Focus: Builds trust through customer-centric solutions.
- Strategic AI: Guides responsible AI adoption and adaptation.
- Optimizes Work Processes: Drives efficiency with continuous improvement.
- Collaborates: Partners effectively to achieve shared goals.
- Resourcefulness: Secures and deploys resources efficiently.
- Manages Complexity: Simplifies and solves complex challenges.
- Ensures Accountability: Delivers on commitments with integrity.
- Situational Adaptability: Adjusts approach to shifting conditions.
- Communicates Effectively: Tailors messages to diverse audiences.
Values:
- People: Empowering people defines who we are.
- Quality: Excellence in every product, every time.
- Service: Serving others is our highest purpose.
- Innovation: Advancing care through technology and discovery.
Employee Benefits, Health and Wellness:
We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/
Physical Requirements:
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
