Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.
Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.
At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.
If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together.
POSITION SUMMARY
The Head of Telehealth Partnerships / Channel Sales owns telehealth partner and channel revenue end-to-end, driving scalable, compliant growth across Empower’s 503A/503B environment. This role carries the full sales cycle—from demand generation and partner sourcing through qualification, deal structuring, and closing—positioning Empower’s compounding and fulfillment capabilities to telehealth platforms, digital health companies, and provider groups. The leader builds and converts a durable pipeline, deepens existing partner relationships to expand share, and diversifies the partner book beyond GLP-1 into the broader compounded portfolio. Operating in a highly regulated, high-throughput market, this leader pairs commercial rigor with fluency in the compounding regulatory landscape, and uses AI-assisted forecasting and CRM discipline to improve pipeline visibility and predictability.
Full-Cycle Telehealth Sales (Demand Generation to Close)
- Demand Generation: Generate top-of-funnel demand for Empower’s telehealth fulfillment offering through targeted outbound, conference and industry presence, referrals, and marketing partnerships—building awareness and a steady flow of qualified partner opportunities.
- Business Development: Own new telehealth revenue generation, identifying high-value partners and leveraging AI-driven insights to qualify, prioritize, and close opportunities that drive scalable growth.
- Deal Structuring: Lead end-to-end deal structuring, aligning pricing, product, and operational capabilities using AI modeling to ensure long-term value creation and sustainable partnerships.
- Pipeline Ownership: Build and manage a robust telehealth pipeline using AI forecasting tools to drive visibility, prioritize efforts, and accelerate conversion across complex sales cycles.
Strategic Deal Leadership
- Pursuit Strategy: Develop and execute complex deal strategies, leveraging AI analytics to assess stakeholders, risks, and competitive dynamics across long-cycle enterprise sales processes.
- Cross-Functional Leadership: Coordinate Sales, Technology, Operations, Finance, and executive teams using structured cadences and AI tools to maintain deal momentum and alignment.
- Cycle Management: Drive disciplined execution across extended sales cycles using AI insights to remove blockers, optimize timing, and increase close probability.
Executive Relationship Management
- Executive Engagement: Build trusted relationships with senior executives, using data and AI insights to communicate value and align telehealth solutions to strategic priorities.
- Value Articulation: Clearly position Empower’s differentiated capabilities using AI-supported analytics to demonstrate ROI, outcomes, and competitive advantage.
- Negotiation Leadership: Lead complex negotiations with executive stakeholders using structured frameworks and AI scenario modeling to achieve favorable outcomes.
Forecasting and Sales Discipline
- Forecast Accuracy: Own pipeline forecasting using AI-driven tools to deliver accurate, databacked projections and inform leadership decision-making.
- Deal Visibility: Maintain clear tracking of deal stages, risks, and timelines using CRM systems and AI dashboards to ensure transparency and accountability.
- Performance Discipline: Establish rigorous sales operating rhythms leveraging AI insights to drive consistency, predictability, and continuous performance improvement.
Internal Alignment
- Strategic Partnership: Partner with Strategic Sales Pursuits to align on opportunity selection, prioritization, and execution using shared data and AI tools.
- Commercial Leadership: Serve as internal leader for telehealth sales, aligning stakeholders across commercial, operational, and technical teams.
- Execution Alignment: Ensure seamless coordination across functions using structured processes and AI tools to drive efficient, high-quality deal execution.
KNOWLEDGE AND SKILLS
- Expertise in enterprise sales strategy, complex deal structuring, and revenue growth within telehealth or digital health environments leveraging AI tools effectively.
- Strong systems thinking with the ability to align commercial strategy, operations, and technology in highly regulated healthcare environments requiring precision and scalability.
- Advanced proficiency in AI-driven forecasting, CRM systems, and data analytics tools to improve decision-making, pipeline visibility, and sales performance outcomes.
- Exceptional executive communication, negotiation, and stakeholder management skills driving alignment and influence across cross-functional and external leadership teams.
EXPERIENCE AND QUALIFICATIONS
- 10 or more years of experience in enterprise or strategic sales within telehealth, digital health, or healthcare technology environments.
- Proven success closing large, complex deals with sophisticated buyers across multi-stakeholder, long-cycle enterprise sales environments.
- Strong executive presence, negotiation expertise, and demonstrated ability to lead cross-functional teams to drive successful deal outcomes.
- Bachelor’s degree required, or equivalent experience with demonstrated performance in high-growth, regulated, or technology-driven organizations.
Key Competencies:
- Customer Focus: Builds trust through customer-centric solutions.
- Strategic AI: Guides responsible AI adoption and adaptation.
- Optimizes Work Processes: Drives efficiency with continuous improvement.
- Collaborates: Partners effectively to achieve shared goals.
- Resourcefulness: Secures and deploys resources efficiently.
- Manages Complexity: Simplifies and solves complex challenges.
- Ensures Accountability: Delivers on commitments with integrity.
- Situational Adaptability: Adjusts approach to shifting conditions.
- Communicates Effectively: Tailors messages to diverse audiences.
Values:
- People: Empowering people defines who we are.
- Quality: Excellence in every product, every time.
- Service: Serving others is our highest purpose.
- Innovation: Advancing care through technology and discovery.
Employee Benefits, Health and Wellness:
We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/
Physical Requirements:
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
