People Operations Associate

Our Mission

Reflection is a research lab making intelligence open and accessible for everyone to use, customize, and build on. We build open models that let anyone control their intelligence and help shape the future of AI. Our mission: make intelligence open and accessible to all.

About the Role

People at Reflection move fast, and the systems that support them need to keep pace. We're looking for a People Operations Specialist to own the infrastructure that keeps our team running — from the moment someone joins to every milestone in between. You'll be the operational backbone of the People function: the person who builds the processes, maintains the systems, and ensures every employee experience is seamless and trustworthy. This is a high-ownership role in a small, talent-dense team. You'll work with a lot of autonomy, and what you build will scale with the company.

What You’ll Do

• Manage employee lifecycle processes including onboarding, offboarding, promotions, transfers, leave administration, and employment changes.

• Serve as a first point of contact for employee questions and People Operations requests.

• Administer employee records and maintain data accuracy across HR systems.

• Build, maintain, and improve workflows within Rippling and other People systems.

• Coordinate employment documentation, contracts, amendments, and policy acknowledgements.

• Support immigration and visa administration in partnership with external counsel and vendors.

• Execute benefits, payroll, and compliance-related processes as needed.

• Manage People Operations ticket queues and ensure timely resolution of employee requests.

• Create and maintain process documentation, SOPs, and employee-facing resources.

• Identify opportunities to improve, automate, and scale People Operations processes.

• Support People projects and programs as the company grows.

What We’re Looking For

• 2–5 years of experience in People Operations, HR Operations, HRIS Administration, or a related role.

• Experience supporting employee lifecycle processes in a fast-paced environment.

• Strong operational mindset with exceptional attention to detail and accuracy.

• Experience working with HR systems and employee data management.

• Ability to manage multiple processes and priorities simultaneously.

• Strong written and verbal communication skills.

• Customer-service orientation and commitment to delivering a positive employee experience.

• Ability to handle confidential information with discretion and professionalism.

• Comfortable working independently in a high-growth, rapidly changing environment.

Preferred Qualifications

• Experience administering Rippling or similar HRIS platforms.

• Experience building workflows and process automations.

• Experience supporting global employee populations.

• Familiarity with immigration, benefits administration, or payroll operations.

• Experience working within a ticketing or shared-services environment.

What We Offer:

We believe that to make intelligence open and accessible to all, you need to start at the foundation. Joining Reflection means building from the ground up as part of a talent-dense team. You will help define our future as a company, and help define the future of open foundational models.

We want you to do the most impactful work of your career with the confidence that you and the people you care about most are supported.

• Top-tier compensation: Salary and equity structured to recognize and retain our talent globally.

• Stock options: Everyone who joins and contributes to Reflection's success gets to share in the upside through stock options.

• Health & wellness: Comprehensive medical, dental, vision, and life, with an annual wellness allowance.

• Meals: Lunch and dinner are provided in the office daily.

• Life & family: 22 weeks paid parental leave for all new birthing and non-birthing parents, including adoptive and surrogate journeys.

• Vacation days: Unlimited paid time off in the U.S. and 30 days in the U.K.

• Sponsorship support: We sponsor visas to help exceptional talent join our team and support long-term immigration pathways where applicable.

• Team building: We have regular off-sites, happy hours, and team celebrations.

Export Control Notice: This position may require access to technology or source code subject to the U.S. Export Administration Regulations. Any offer of employment for this role may be conditioned on the Company's ability to provide the candidate with access to such technology or source code in compliance with applicable U.S. export control laws, which may require the Company to seek government authorization.