Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
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About the role
We are looking for a Technical Program Manager (TPM) at the Senior Staff level to take ownership of our global identity frontier. At Nubank, a TPM is an Outcome Owner—an engineer at heart with the programmatic capability to lead complex, cross-functional initiatives from inception to production. You are fully accountable for the architectural alignment, migration strategy, and ultimate success or failure of our core authentication platforms.
Your immediate mission is to solve for linking user data across multiple countries segregated in regional databases through a unifying entity and enabling a worldwide login for the app. You will partner with senior engineering talent to architect, execute, and migrate to a unified, global authentication layer that securely links user accounts internationally, establishing the foundation for a truly global digital bank.
Own the Global Authentication Strategy: Act as the programmatic driver for creating a unified global login system. Formulate and execute migration plans for moving legacy, country-specific databases into a global architecture without service interruption.
Navigate Complex Dependencies: Coordinate horizontally across Frontend, New Markets, Growth, and Security teams to drive technical alignment and eliminate roadblocks.
Drive Technical Consensus & Crypto Standards: Partner deeply with Principal Engineers to author and review technical specifications and RFCs. Evaluate token exchange mechanisms, local vs. server storage paradigms, and cryptographic standards.
Establish High Technical Rigor: Untangle complex distributed systems bottlenecks. Ensure that every step of the global data link maintains bulletproof reliability where there is zero margin for error.
Core Qualifications (What We’re Looking For)
The "Engineer‑First" Background: A proven foundational background as a Software, Security, or Systems Engineer earlier in your career before transitioning to technical program leadership. Please note: This is not a project coordinator role. We require deep technical expertise in these areas to effectively guide the engineering organization.
Hands-on Technical Leadership: A strong track record of driving initiatives through active technical influence. You possess the hands-on technical leadership and ability to unblock teams using your own technical expertise when complex engineering bottlenecks or design challenges arise.
Ownership & Entrepreneurial Mindset: A distinct ownership mentality paired with an entrepreneurial, "raise the bar" attitude. You take full accountability for outcomes, challenge the status quo, and constantly push for higher standards of security, engineering excellence, and operational maturity.
Identity & Authentication Domain Expertise: Strong understanding of authentication protocols, distributed database syncing, tokenization, and identity access management (IAM). Experience with cryptography or cryptographic key management is a significant plus.
Massive System Migrations: A proven track record of managing large-scale data migrations across geographically distributed systems and databases.
Executive Communication: Exceptional ability to articulate complex technical constraints to non-technical stakeholders and align highly opinionated engineering leaders without formal authority.
Top Tier Medical Insurance
Top Tier Dental and Vision Insurance
401(k) matching
20 days time off, 14 company holidays, and great culture that emphasizes work life balance.
Life Insurance and AD&D
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
Saving Plans - Health Saving Account and Flexible Spending Account
Twice a week in the office + quarterly trips to Sao Paulo (Brazil) to build relationships with coworkers.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
Will AI replace this role?
Check AI displacement risk, transferable skills, and career alternatives for Senior Staff TPM - Global Authentication & Identity
The Senior Staff TPM - Global Authentication & Identity position at Nubank is based in Palo Alto. This is an on-site position.
The Senior Staff TPM - Global Authentication & Identity position at Nubank is a Full time role.
Key skills for the Senior Staff TPM - Global Authentication & Identity position at Nubank include: ai.
