Pharma Ops Maintenance Technician

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

In this role as Facilities Technician II – Sterile, you will serve as the primary on-site maintenance resource supporting a 503B sterile compounding facility. This role will play a key part in preparing the site for operations by supporting equipment installation, building preventive maintenance programs, and developing standard operating procedures (SOPs).

During the initial ramp-up phase, you will partner with Engineering, Operations, and vendors to support facility readiness, including equipment commissioning and maintenance program development. Once operational, you will own day-to-day maintenance activities across production equipment, lab systems, and facility infrastructure.

This role requires strong ownership, sound technical judgment, and the ability to operate independently while coordinating vendors for specialized support. You will help ensure equipment reliability, safety, and compliance in a fast-paced, regulated environment.

You Will:

• Act as the primary on-site contact for equipment and facility issues, ensuring timely resolution or escalation to vendors

• Support facility buildout, equipment installation, and commissioning activities in partnership with vendors and internal teams

• Develop and implement preventive maintenance (PM) programs and SOPs for new and existing equipment

• Perform routine maintenance and basic troubleshooting across mechanical, electrical, and facility systems

• Coordinate and manage external vendors for specialized maintenance, repairs, and service activities

• Maintain facility systems and infrastructure, including HVAC and utilities, to support operational readiness

• Track maintenance activities, work orders, and equipment history within CMMS systems

• Establish and manage spare parts inventory to minimize downtime risk

• Partner with Operations and Quality to ensure maintenance activities align with production needs and compliance requirements

• Identify equipment trends and implement practical improvements to enhance reliability and performance

• Follow all safety procedures and support a safe, compliant working environment

You Have:

• 5+ years of experience in facilities, maintenance, or equipment support within a manufacturing or regulated environment

• Demonstrated ability to operate independently and take ownership of site equipment and facility operations

• Experience supporting equipment installation, commissioning, or startup activities

• Proven experience building, improving, or executing preventive maintenance (PM) programs and SOPs

• Strong working knowledge of mechanical systems and basic electrical troubleshooting

• Experience managing or coordinating external vendors and service providers

• Familiarity with CMMS systems for tracking maintenance activities and equipment history

• Solid organizational and prioritization skills, with the ability to manage multiple tasks in a dynamic environment

• Working knowledge of safety practices (e.g., lockout/tagout); GMP or regulated environment experience is a plus

• Effective communication skills and ability to collaborate cross-functionally with Operations, Quality, and leadership

Our Benefits (there are more but here are some highlights):

• Competitive salary & comprehensive health benefits including medical, dental & vision

Conditions of Employment:

• This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.

• This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).

• Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.

• Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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