Site Leader/ Operations Director - Peptide API

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

We are seeking a highly motivated, hands-on Operations Leader to help build and scale manufacturing operations for a peptide API facility. This role is responsible for establishing/enhancing production processes, implementing/modifying GMP systems, and leading day-to-day manufacturing activities. The ideal candidate thrives in fast-paced, ambiguous environments and is equally comfortable setting strategy and executing on the floor.

You Will:

• Build and scale peptide API manufacturing operations from early-stage development through commercial readiness.

• Develop and implement production workflows for peptide synthesis, including SPPS, purification, and lyophilization.

• Drive facility readiness through equipment qualification (IQ/OQ/PQ), process validation, and manufacturing startup activities.

• Provide hands-on technical leadership by troubleshooting peptide synthesis, purification (HPLC), and downstream manufacturing processes.

• Lead and develop a growing manufacturing team while remaining actively engaged in day-to-day operations as needed.

• Establish production planning, scheduling, and operational systems to support scalable manufacturing.

• Build and implement cGMP-compliant quality systems, including batch records, SOPs, deviations, CAPAs, and change controls.

• Partner closely with Quality to establish a strong culture of compliance and prepare the facility for regulatory inspections (FDA, EMA, etc.).

• Collaborate with R&D to transfer peptide manufacturing processes into production and optimize processes for scalability, yield, and robustness.

• Identify and implement process improvements that increase operational efficiency, product quality, and manufacturing reliability.

• Establish and maintain environmental health and safety programs while proactively identifying and mitigating operational and compliance risks.

• Partner cross-functionally with Supply Chain, Engineering, Quality, and other stakeholders to ensure manufacturing readiness and continuous improvement.

• Support hiring, onboarding, training, and development of a high-performing manufacturing organization.

You Have:

• Bachelor's degree or higher in Chemistry, Chemical Engineering, Pharmaceutical Sciences, or a related scientific discipline.

• 8+ years of experience in pharmaceutical or biotechnology manufacturing, preferably including early-stage or startup environments.

• Direct experience in peptide API manufacturing strongly preferred.

• Proven experience building manufacturing processes, systems, and operational infrastructure from the ground up rather than inheriting mature operations.

• Hands-on technical expertise with solid-phase peptide synthesis (SPPS), peptide purification (HPLC), and downstream processing, with the ability to troubleshoot complex manufacturing challenges.

• Strong working knowledge of current Good Manufacturing Practices (cGMP), including experience implementing and maintaining quality systems in a regulated environment.

• Demonstrated ability to lead and develop small, growing technical teams while remaining actively involved in day-to-day operations.

• Ability to thrive in a fast-paced, evolving environment with limited resources, balancing competing priorities and adapting to changing business needs.

• A bias for action with strong decision-making skills, capable of driving progress with incomplete information while continuously improving processes and outcomes.

• Excellent problem-solving, communication, and cross-functional collaboration skills.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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